My KFC Experience Survey: The Customer Satisfaction Survey serves a liaison between the companies and its customers. The survey allows the companies to ask their loyal customers for their opinions, experiences, reviews, and any other issues that would shed some light as to how well or how poorly the companies are performing. These kinds of surveys are a great help not only for big companies but also smaller ones, to fully understand just how their clients perceive them and getting a better understanding of what the customers are concerned about and what they required from the company.
The positive feed is taken by the companies as a compliment, and to measure just how much their customers appreciate their efforts in satisfying their needs. Their main focus, however, is the negative reviews, as they strive to make sure that every complaint, as long as it a mentally sound one, is met, studied, and possibly resolve, to maintain customer satisfaction to a maximum. For the companies, it is of the utmost importance to maintain proper levels of customer satisfaction as they can improve both customer turnover and customer loyalty.
As mentioned above, Customer Surveys are an excellent tool even for big companies, and one of those big companies is no other than KFC, which through their KFC Customer Satisfaction Survey is meant to gather as much information as possible from the customers so the company can have a better understanding of the issues where the customers aren’t satisfied with their products and/or services.
The KFC Customer Satisfaction Survey allows their clients to express their opinions freely. A company that pretends to be successful is always going to take into account the reviews of their customers, both positive and negative and based their campaign strategies on them. Having customers sharing their experiences and reviews on social media platforms is always a great tool used to make the company grow and evolve to today’s modern era.
The KFC Customer Satisfaction Survey takes in all this feedback and makes sure that all of its customers are aware that the company is willing to listen and that it actually takes into account their views of the company. You can participate in the KFC Customer Satisfaction Survey y going to the official site.
About KFC Restaurant:
Kentucky Fried Chicken is one of the largest fast food chains in the U.S. and worldwide specializing in Fried Chicken. Second only to McDonald’s KFC is the World’s largest restaurant chain, with proximately 20000 locations in 123 countries and territories. KFC’s founder was Colonel Harland Sanders an Entrepreneur and visionary. He began his Fried Chicken selling-business on the side of the road in his restaurant in Corbin, Kentucky. After his success with the business, he opened up a restaurant called KFC. After many years of hard work and positive strategies, KFC became one of the first American fast food chains to expand to the international market opening stores in Canadas, the United Kingdom, Mexico, and Jamaica.
Amongst some of the most important and famous products offer by Kentucky Fried Chicken are The Zinger and the Tower Burgers which are Chicken Burgers, a wide variety of wraps and finger foods like the crispy chicken strips and of course their famous Hot Wings. Kentucky Fried Chicken also offers something they called “popcorn” which has become one of their best selling products Worldwide and consists of small pieces of fried chicken resembling a bucket a popcorn. Much like competitors like McDonald’s or Burger King, KFC adapts his worldly menus to include regional tastes, national flavors, and even includes national cuisine to their menus, as a matter of fact, Kentucky Fried Chicken’s International Menu consists of well over 300 items distinct to each country. For example, in countries like the United States and the United Kingdom, they sell grilled chicken, while in Islamic countries the chicken they served is halal (the best to explain Halal is to compare it with Kosher, as the chicken follows a strict set of rules by the Islamic Religion so it can be up to standard to be consumed), in Asian countries they have a preference for very spicy food, so KFC offers the Zinger Chicken Burger. As you can see, depending on the region/country/territory, Kentucky Fried Chicken makes sure that all those indigenous flavors are included in their menus.
The Headquarters for Kentucky Fried Chicken Restaurant Chains is located at 1441 Gardiner Lane, Louisville, Kentucky, United States. The current Chairman and CEO of the company are Greg Creed. The company is not also known for their amazing products and their extensive menu, they are also recognizable for their slogans which are “Finger-Lickin Good”, “Nobody does and “So Good”.
One of the many reasons why Kentucky Fried Chicken had to withstand the test of times and had remained relevant amidst all the competition in the Fast Food Chains, is, of course, because they have been paying attention to what the customers are saying through their KFC Customers Satisfaction Survey, they value your candid feedback and they appreciate you taking your time completing their Survey.
MyKFCExperience Survey at www.mykfcexperience.com
In order to take the KFC Customers Satisfaction Survey, there are a few things you may need to have in hand.
– A valid receipt from a KFC restaurant with an invitation to participate in their survey.
– A computer, Tablet or Smartphone with access to the internet.
– A basic knowledge of either Spanish or English.
With everything in hand, all you have to do is follow the instruction.
– Visit the official site of the survey at myKFCexperience.
– Enter the information required, like the survey code, the date, the ticket number and the time from your survey invitation receipt.
– If you do not have a survey code provided in your receipt you can click on the link on the site.
– Make sure you answer all the questions honestly.
– Once you finished, submit the survey and you’ll get a coupon code as a reward.
A good rule of thumb is to always answer the questions of the survey based solely on your experience, it doesn’t matter if it was good or bad, and in the case of the latter the company will make sure your next visit would not be as bad.